My Account - Security
You will need a "Two-Factor Authentication" app. You can download other authentication applications from the App Store, Google Play or by se...
Mon, 30 Aug, 2021 at 4:48 PM
Two-Factor authentication is mandatory. If you disable it on your device, you will need to enable it on another device/change the method. You will need ...
Mon, 30 Aug, 2021 at 4:49 PM
You need to verify your phone number in order to use SMS Two-Factor Authentication (2FA). Tap here to know how to verify your phone number. To...
Fri, 27 Aug, 2021 at 11:27 AM
Two-Factor authentication is mandatory. If you disable it on your device, you will need to enable it on another device/change the method. To disable Two...
Mon, 30 Aug, 2021 at 4:50 PM
When you are logged into your account: Tap on "Documents". Choose the type of document you are uploading. You can either drag the photo i...
Mon, 30 Aug, 2021 at 4:52 PM
If you need to submit a selfie, the photo image would need to look like this: Make sure your hand or fingers are not covering any details.
Sat, 16 May, 2020 at 10:29 AM
At ProsperityFX, all deposits received from our clients are kept in segregated fund accounts. Each deposit by our clients is held in their name or in th...
Sat, 16 May, 2020 at 10:29 AM
To be able to reset your password, you will need to go to the “Login” page by clicking/tapping here. You will then need to: Click/tap on “Reset Pa...
Mon, 17 Aug, 2020 at 3:22 PM
Step-by-Step Guide To be able to change the Two-Factor authentication method you are using, you need to first deactivate the current method you are usin...
Mon, 18 May, 2020 at 6:19 PM
Kindly submit a live selfie of yourself as part of the required documents to verify your identity. This would be required along with the Proof of Identity a...
Thu, 4 Mar, 2021 at 5:03 PM