My Account - Security

ProsperityFX: How do I Enable Two-Factor Authentication 2FA
You will need a "Two-Factor Authentication app".   You can download other authentication applications from the App Store, Google Play or by s...
Wed, 16 Sep, 2020 at 5:34 PM
ProsperityFX: How Can I Disable my Two-Factor Authentication via the Authenticator app?
Two-Factory authentication is mandatory. If you disable it on your device, you will need to enable it on another device/change the method. You will need...
Mon, 17 Aug, 2020 at 4:15 PM
ProsperityFX: How to Enable SMS Two-Factor Authentication (2FA) on your Account
You need to verify your phone number in order to use SMS Two-Factor Authentication (2FA). Click here to know how to verify your phone number.    ...
Mon, 17 Aug, 2020 at 3:19 PM
ProsperityFX: How Can I Disable SMS Two-Factor Authentication (2FA)
Two-Factory authentication is mandatory. If you disable it on your device, you will need to enable it on another device/change the method. To disable Tw...
Mon, 17 Aug, 2020 at 4:16 PM
ProsperityFX: How do I Submit Additional Documents?
When you are logged into your account: Click on "Documents". Choose the type of document you are uploading. You can either drag the photo...
Mon, 17 Aug, 2020 at 3:21 PM
Uploading a Selfie on my ProsperityFX Account
If you need to  submit a selfie, the photo image would need to look like this:   Make sure your hand or fingers are not covering any details.    
Sat, 16 May, 2020 at 10:29 AM
Where does ProsperityFX keep my funds?
At ProsperityFX, all deposits received from our clients are kept in segregated fund accounts. Each deposit by our clients is held in their name or in th...
Sat, 16 May, 2020 at 10:29 AM
How Do I Reset my ProsperityFX Back Office Password?
To be able to reset your password, you will need to go to the “Login” page by clicking/tapping here.    You will then need to:   Click/tap on “Reset Pa...
Mon, 17 Aug, 2020 at 3:22 PM
ProsperityFX: Changing my Two-Factor Authentication (2FA) Method
Step-by-Step Guide To be able to change the Two-Factor authentication method you are using, you need to first deactivate the current method you are usin...
Mon, 18 May, 2020 at 6:19 PM
ProsperityFX: How to Take a Live Selfie
Kindly submit a live selfie of yourself as part of the required documents to verify your identity. This would be required along with the Proof of Identity a...
Fri, 14 Aug, 2020 at 1:23 PM