My Account - Security
Two-Factor authentication is mandatory. If you disable it on your device, you will need to enable it on another device/change the method. To disabl...
Tue, 18 Apr, 2023 at 8:58 AM
At ProsperityFX, all deposits received from our clients are kept in segregated fund accounts. Each deposit by our clients is held in their name or in...
Fri, 18 Feb, 2022 at 2:20 PM
To be able to reset your password, you will need to go to the Login page by clicking/tapping here. You will then need to: Click/tap on Reset Pass...
Fri, 18 Feb, 2022 at 2:27 PM
To be able to change the Two-Factor authentication method you are using, you need to first deactivate the current method you are using, then enable the...
Fri, 18 Feb, 2022 at 2:27 PM
Occasionally, you may be requested to submit a live selfie of yourself. This needs to be a picture of yourself showing your face clearly taken i...
Fri, 18 Feb, 2022 at 3:04 PM
There will be a time when our team will request a General Selfie from you. When that happens, here's what you'll need: A Proof of Identity doc...
Fri, 18 Feb, 2022 at 2:52 PM
Documents Requirements: Make sure that your ID document is valid. We accept: ID, Passport, Driving License, or other government-issued ID. Check...
Mon, 29 Nov, 2021 at 3:13 PM
Access the Settings tab on your account. Locate the Update Password Section. Enter your current password. Enter your new pa...
Wed, 8 Mar, 2023 at 8:30 PM
Description Considering the high value involved in certain deposits or withdrawals, and according to our internal rules and regulations, we re...
Thu, 13 Apr, 2023 at 2:48 PM
Setting up Two-Factor Authentication (2FA) has been implemented as a mandatory authentication process to ensure the security of our clients' accoun...
Tue, 18 Apr, 2023 at 8:57 AM