General Queries

ProsperityFX: What Is Two-Factor Authentication? What does it mean for me?
Setting up Two-Factor Authentication (2FA) has been implemented as a mandatory authentication process to ensure the security of our clients' acc...
Tue, 18 Apr, 2023 at 8:58 AM
ProsperityFX: What Age Do I Need To Be To Sign Up?
You need to be over "18 years of age" to open an account with ProsperityFX.
Fri, 18 Feb, 2022 at 10:27 AM
ProsperityFX: Didn’t Receive The Account Verification Email?
  Click/Tap on Verify Email.   Input your email address. Click/Tap Resend Verification Email.    
Fri, 18 Feb, 2022 at 10:33 AM
ProsperityFX: Where are we located?
ProsperityFX is operated by Prosperity Tech Ltd, Company Number 118344, with registered address/agent at Trust Company Complex, Ajeltake Roa...
Wed, 19 Jul, 2023 at 12:05 PM
ProsperityFX: Proof of Identity (POI) Document Criteria for KYC Verification
  We will be able to accept one of the following: Passport Drivers License National Identity Card Residence Documentation Temporary res...
Wed, 1 Nov, 2023 at 3:30 PM
ProsperityFX: How Can I Find Someone to Help Me?
We are available 24/7 and you can contact us via the following methods:  Coming onto Live Chat.  Write us a message in the “Contact Us” section...
Fri, 18 Feb, 2022 at 10:32 AM
ProsperityFX: Is my Country Restricted from Trading?
Restricted Territory: Prosperity LLC reserves the right to restrict access in the future to all or some parts of the Website and/or Services in respe...
Thu, 9 Nov, 2023 at 10:27 AM
ProsperityFX: E-mails going directly into your Gmail spam/junk folders
When receiving e-mails from us, make sure that our e-mail address is under the Safelist to remove any chance of them going in your spam or junk.  I...
Fri, 18 Feb, 2022 at 10:33 AM
ProsperityFX: E-mails going directly into your Outlook/Hotmail spam/junk folders
When receiving e-mails from us, make sure that our e-mail address is under the Safelist / Allowed List to remove any chance of them going in your spam ...
Fri, 18 Feb, 2022 at 10:37 AM
ProsperityFX: E-mails going directly into your Yahoo spam/junk folders.
When receiving e-mails from us, make sure that our e-mail address is under the Safelist / Allowed List to remove any chance of them going in your spam ...
Fri, 18 Feb, 2022 at 10:38 AM