We aim to process all of our clients' withdrawal requests within 1 working day which are all processed under strict rotation.

Our Payments Team may reach out to you via email as security checks are carried out on each withdrawal request to safeguard all of our client's funds.

It is of the utmost importance to reply back to our email with the requested information to ensure that your withdrawal is processed as quickly and efficiently as possible.

Once the funds have been processed, it can take 1-3 hours or as soon as you get 3-6 confirmations on the Blockchain before the funds will be available in your BTC wallet. 

You can monitor the progress by entering your Bitcoin address directly on the Blockchain by clicking here.